The Insurance Regulatory and Development Authority of India (IRDAI) constituted an AI Working Group chaired by Sandeep Shukla. The working group will develop frameworks and guidelines for the responsible and safe use of Artificial Intelligence in India's insurance sector, with particular focus on underwriting, claims processing, and customer service applications. This move is part of India's broader efforts to strengthen AI governance across financial services.
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IRDAI Forms AI Working Group Chaired by Sandeep Shukla to Govern AI Use in Insurance Sector
Key Points
- The Insurance Regulatory and Development Authority of India (IRDAI) constituted an AI Working Group chaired by Sandeep Shukla
- The working group will develop frameworks and guidelines for the responsible and safe use of Artificial Intelligence in India's insurance sector, with particular focus on underwriting, claims processing, and customer service applications
- This move is part of India's broader efforts to strengthen AI governance across financial services
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• IRDAI: AI Working Group formed; chaired by Sandeep Shukla (June 2026) • Purpose: framework for responsible AI use in insurance sector • Focus areas: underwriting, claims processing, customer service • IRDAI: Insurance Regulatory and Development Authority of India; HQ Hyderabad
